LSPD:FR Online — Official Store

PAYMENT SUCCESSFUL

Thank you for your purchase! Your payment was successfully processed — your new package contents will be delivered in-game to LSPD:FR Online official game servers shortly.

How do I redeem my purchased content?

Your package will be delivered in-game shortly (up to 2 minutes) and an in-game pop up notification will appear to confirm once it has arrived! To redeem your package (or gift to someone else!) use the in-game Pause Menu and navigate to the Store tab where you will find all of your pending purchases that can be redeemed and applied to your account.

How are packages delivered?

All packages are delivered automatically to our game servers upon purchase and will be added to your LSPD:FR Online account — package delivery takes a few seconds in most cases, though can sometimes be a few minutes. If you are in-game, you will receive a pop-up notification that confirms delivery, otherwise, you will receive a similar notification the next time you connect to our game servers and select a character.

When a package is added to your account, it becomes available to view, redeem, or gift to someone else in the Store page which you can access by bringing up the Pause Menu with the Escape key, or alternatively use the /store command.

Your available packages are shown in this list and can be redeemed to activate them. If the package is character-specific, you will be prompted to confirm the character of your choice that you wish to redeem the package on.

For subscription packages, the package is redeemed and activated automatically upon delivery — subscription packages cannot be gifted to others.

My purchase is not showing up in-game!

Please allow a few minutes for purchases to process from the store and into the LSPD:FRO game servers. If after several minutes you still have not received the in-game notification confirming your purchase and it is not visible in the Store tab within the Pause Menu, check the following:

Ensure you are connected to the server using the same Cfx.re FiveM account that was used when completing the purchase on the store: the best way to verify this is to check the FiveM settings in the main menu which confirms the name of the account you are currently logged in with
If you have not already, please try reconnecting to the server — after rejoining, any pending purchases should automatically be processed after logging in and selecting any character
If you still cannot see your purchase in-game, please create a support ticket in our Discord or via email to support@lspdfronline.com and we would be happy to take a look!

How can I gift this purchase to someone else?

Packages can be gifted to another LSPD:FRO account from the in-game Store menu once they are added to your account! You can gift the package to someone else by their LSPD:FR Online account username which will instantly become available for them to redeem.

Please be aware that only one-time purchase packages can be gifted — subscription packages cannot be gifted or transferred to other users.

I need help with something else!

Look no further, we're here to help! The fastest way to get support is through our Discord server, you can join and create a support ticket that will be assigned to a member of our team that would be more than happy to help you with your query. Alternatively, you can also get in touch via email to support@lspdfronline.com where you can describe your query and we will revert back to you as soon as possible.

This page is not proof of purchase

You will have received an email confirmation with your digital receipt from Tebex for your payment — keep this email stored somewhere safe for later use should you need to reach out to our support team for help with this purchase as we may ask for confirmation using the transaction ID listed in the email receipt.